I enjoy going there to browse electronics, but if I'm going to buy something that I need questions answered about I tried to avoid BB like the plauge ( I usually go to Good Guys for info, their service is much better here atleast). Customer Service sucks there and the prices are the the greatest either. EB games is just down the street so I go there to buy games at the same price, but the people there are so much better.
Coming from working at CompUSA and that background (and also having several friends work for places like BB, GG and CC) I can say that many Electronic stores seem to have the same issues keeping employees/customers happy.
