Nameles! dont give in to what they say.
When my 99 svt was wrecked, I was worried they were going to low blow me with their offer so I did some research.
I printed out auctions from this site, and local auto traders that reflected more than what blue book was. I also provided reciepts for all relativley new parts i put onto the car.
Get a packet together like that and fax it to them, hopefully your insurance agent wont be lame.
Good luck!
