thanks keith, good advice. I will try to keep my cool, but unfortunatly I'm one of those ppl that are very laid back most of the time but when someone screws up and it affects me I'm the first to rip someone a new 1. I'll try talking to the customer service guy that provided all the communication btw myself and the mechanic. If that doesnt work I'll ask for the mgr and the mech that worked on my car.
