Originally posted by contour_phoenix_when:
"It isn't 10 years from the car's date of manufacture, it's 10 years from the car's warranty start date. Read it for yourself (from http://www.contour.org/FAQ/recall/99M03):
"

my car's build date is 09-01-1994, my warranty start date is 11-30-1994



So your warranty on the harness is indeed expired.

And, yes, any dealer (Ford dealer or any other dealer) has the right to refuse service, whether warranty or otherwise. It's a federal law. It was a trade-off when the government allowed us the right to service and modify our own vehicles.

If this was indeed warranty service, Ford would have a Regional manager attempt to find a dealership willing to do the work for you since the law states that the Manufacturer (unlike the dealer) has no right to refuse warranty service as long as you didn't void it somehow. Since it's not warranty service because your warranty is expired, even Ford itself doesn't have to do anything to help you and very likely will not. While there is a special program to 'extend' warranties for special purposes (like problems that occur very shortly after warranty expiration) for Goodwill purposes, it's highly unlikely they'd extend that offer to a 10-year warranty (it's not like it crept up on your) of a part that costs a LOT of money to replace.

2003 Mazda6s 3.0L MTX Webpage 2004 Mazda3s 2.3L ATX