Originally posted by phil:
Regarding dates:
It isn't 10 years from the car's date of manufacture, it's 10 years from the car's warranty start date. Read it for yourself (from http://www.contour.org/FAQ/recall/99M03):
This program provides extended coverage on certain under hood wire harnesses through 10 years or 100,000 miles which ever occurs first, from the original warranty start date.
Good point...and it could be one that the dealership missed or tried to bluster over.
The first time I took my '95 in for 99M03, I didn't really know anything about the details and they insisted that if there wasn't anything malfunctioning, they couldn't perform any repairs, so I left with my tail between my legs. The second time I went in, I went with the entire recall, photos and all, printed off and I had already identified five visual problem areas, plus the A/C system was cycling. That time, when they started in with the bluster, I popped the hood, pulled out the recall, and basically slam-dunked the entire visual inspection on them.  And then seven weeks later when the work was FINALLY finished, the service writer was trying to hit me with charges for different materials and labor that was all covered under the warranty, and again, I pulled out the 60-some pages and shoved back.
The point is, 1. I rock  , and 2. in-depth knowledge of 99M03 is damn near critical for dealing with stealerships if you're trying to get this work done.
"Think of it, if you like, as a librarian with a G-string under the tweed." Clarkson on the Mondeo.
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