Contour Enthusiasts Group Archives Forums General General ford refused to service my car this morning.

2005-1995 = 10 years, and I bet that if they OASIS'd the car, they probably found a build date that exceeded 10 years from the date you brought it in, so that's all the justification they need to decline the warranty coverage since it expires after 10 years or 100K miles. You might be able to work out a pro-rated discount if you're very convincing and they're very generous, though.

"why did you wait so long "

Actually I think that the 99m03 was performed a while back with the determination that nothing be replaced but now I think from what I see under the engine area, dry rotting wires (maybe not related to the pcm) and hoses that there may be reason to replace the harness.

Regarding dates:

It isn't 10 years from the car's date of manufacture, it's 10 years from the car's warranty start date. Read it for yourself (from http://www.contour.org/FAQ/recall/99M03):

This program provides extended coverage on certain under hood wire harnesses through 10 years or 100,000 miles which ever occurs first, from the original warranty start date.

This is an issue for me: My '95 GL Duratec only has 68K miles on it - many of them wintertime miles, so my underhood temperatures haven't been as extreme as some have seen (I prefer my '86 Mustang in the summer). I plan to have it inspected for wire harness issues close to the "10 years from original warranty start date". My car was purchased as a leftover '95 after the '96 models were already out, so I still have some time left - provided the dealership isn't a pain (I plan to take it back to the same dealership that sold it to me).

I'll be sure to post my experiences here!

I work at a dealership and we can decline service to whomever. We do it to some customers who are basically a "pain in the ass" and complain all the time about everything so its less on us. Granted we might get a bad survey from them but its better than multiple ones because we have some that are just never satisfied. Not only that but if they are understaffed and don't have someone who can take a whole day looking at the car they can decline too unfortunately.

"It isn't 10 years from the car's date of manufacture, it's 10 years from the car's warranty start date. Read it for yourself (from http://www.contour.org/FAQ/recall/99M03):
"

my car's build date is 09-01-1994, my warranty start date is 11-30-1994

Well I just confirmed from a different ford dealer that ford can refuse to service older vehicles.

"Each dealer has it owns rules for servicing older vehicles. They can refuse service on any vehicle. As for the recall, if you had the vehicle in before the 100K mark, they should have repaired it."