Yup I would say bad service.
I had been to the one I went to before. I asked if I could watch the whole process and they said sure, if you don't get in the way.
1996 2.5LT V6 Contour ATX
My Tour+help/info pics
E0 rims, Gutted Pre-Cats,CTA Custom Exhaust & Intake, Diablo Chip.