Sorry for your experince, but I can tell you why it took 2.5 hours.
Our fuel lines are a PITA to remove and if you go to quick you will snap it like a twig.
The guy doing mine took 30 minutes to get them off an hook up the machine.
After reading your previous thread, I thought they had broken one of yours.
1996 2.5LT V6 Contour ATX
My Tour+help/info pics
E0 rims, Gutted Pre-Cats,CTA Custom Exhaust & Intake, Diablo Chip.