Well, we used to have our Escape's oil changed there as it was cheap and convenient for the wife to take it there while she had to do some shopping. Always requested the 5w20 motorcraft. The last couple of times we've gone to take it there, the wait has been 2+ frickin hours and now they told her they stopped carrying motorcraft. I finally told her to tell them to f' off and we took it to another quicky lube place. Guess it's back to changing it myself now.
FYI, they could change it cheaper than I could and she puts enough miles on that it needs changed on a regular basis.
Rick
