Had exact same story happening to me. Joe was moving to MI back then, and understandably had a hard time taking care of all things which tend to go wrong at a time like that.
Ended up calling BAT directly and told them what happened. They gave me the tracking number for the order. You might want to do the same because w/ BAT kit Joe really has no control over the process.
BTW, the reason I went w/ SP rather than BAT was that funny as this may sound in this thread, Joe is taking care of his customers and I felt that supporting his business is a good thing for the community.
good luck
