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Originally posted by my csvt:
maybe i am missing something here so forgive me if i am wrong. but assuming that blackbirdracing has not abused the car since he has owned it would he not have recourse since the previous owner clearly abused it most likely without his knowledge? that would seem to me to be out of his control.




You are probably wrong. The warranty he signed more than likely states in small print somewhere that the warranty does not cover breakdowns caused by abuse regardless of whether the abuse predates his ownership of the vehicle.

Also, the warranty probably does not permit him to go to small claims court. Most warranties included language stating that if there is a dispute the parties agree to use an arbiter and split the cost of the arbiter regardless of the outcome. This discourages people from contesting the warranty company because arbiters can be quite expensive.

At least these were two features of my own warranty that I discovered when my synchros began to grind.


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Definitely read the warranty paperwork, especailly the fine print. Although my extended warranty wasn't an ESP, I did have a somewhat similar situation. Spun a bearing in the 2.5L @ 52k miles and an inspector came out to look at it. I'm friends with everyone at Ford and my Service Advisor told me about his meeting with the inspector. He said the motor was extremely clean and could tell that it wasn't because I neglected it. The reason my claim was denied was because I couldn't show "proof" that I had done regular maintenance(oil changes) to the motor. I would have had to shown receipts of professionally done oil changes, so me doing my own oil changes and showing them receipts of oil/filter purchases wasn't good enough. Might want to see how the warranty defines "abuse" in your case.

Mark


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Originally posted by ODC:

My dislike for Ford grows stronger.




I see the dark side is talking...aka import cars. Fight the urge!


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Quote:

The reason my claim was denied was because I couldn't show "proof" that I had done regular maintenance(oil changes) to the motor. I would have had to shown receipts of professionally done oil changes, so me doing my own oil changes and showing them receipts of oil/filter purchases wasn't good enough. Might want to see how the warranty defines "abuse" in your case.




This is absolutely against Federal Law. The Magnusson-Moss Act requires that companies allow you to perform your own maintenance. The only exception is if they are willing to pay for the maintenance themselves. If a dealer and/or the company themselves tells you that you have to go to a particular location for service that is then deemed "Warranty Service" and must be provided free of charge. So the next time the dealer tells you to take it to a "Professional" for its' Oil Change, ask him for a Filter and $20. The Act is very clear in this regard.

Quote:


Also, the warranty probably does not permit him to go to small claims court. Most warranties included language stating that if there is a dispute the parties agree to use an arbiter and split the cost of the arbiter regardless of the outcome. This discourages people from contesting the warranty company because arbiters can be quite expensive.




If a warranty states that you cannot take the warranty company to a public court then whatever alternative that the warranty company wishes to use must "be available free of charge to consumers". It also must provide a response within 40 days of notice, so it's not like they can sit on the case forever either.


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Originally posted by Cris'pus:
Originally posted by ODC:

My dislike for Ford grows stronger.




I see the dark side is talking...aka import cars. Fight the urge!





Think I'll just go back to GM ...

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3.9L 6 speed G6 Coupe Cabrio or 4door!

And yes Ford's Customer Service (in general) is very awful. Small town dealers are the worst!


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Well Ford says I'm SOL.

Dealer says $3300 to replace trans?

Sounds high?

Thanks again guys, it all boils down to what I can prove and we all know there isn't a dealer in the world that will admit to wrong doing.

Terry The trans is coming to you, just have to save first.


Originally posted by MapOfTaziFoSho:
Can u ask him to measure his shaft and compare it to your shaft?


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Originally posted by Cris'pus:
3.9L 6 speed G6 Coupe Cabrio or 4door!

And yes Ford's Customer Service (in general) is very awful. Small town dealers are the worst!





Are you kidding ? That G6 is hideous.

I was thinking of importing a GTO or doing a manual swap to a GTP.

Hell with it, I'll buy some cheap 80's camry and spend the rest on a ZX-6

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how can they prove that the car has been beating I just don't get it, oh well.

its a shame how ford works, when I got my kl03 swapped (I picked the motor up from a mazda dealer, wrecked mx-6.. they gave me a good 6 month warrenty... and they KNEW I was going to beat it (its a good thing I'm friends with them)
one of the head gaskets blew up... got it fixed all for free no questions asked....

altough I did get them a case of beer and stayed there with them to help out at night... mazda in hamilton is a highly recommended place.


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Mad Mederios, How much for the engine and the swap? I will have to get another kl03 for my 626 but I can't until at least August. Send me a PM if u can please.

Aaron

Sorry to hijack the thread


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