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The reason my claim was denied was because I couldn't show "proof" that I had done regular maintenance(oil changes) to the motor. I would have had to shown receipts of professionally done oil changes, so me doing my own oil changes and showing them receipts of oil/filter purchases wasn't good enough. Might want to see how the warranty defines "abuse" in your case.



This is absolutely against Federal Law. The Magnusson-Moss Act requires that companies allow you to perform your own maintenance. The only exception is if they are willing to pay for the maintenance themselves. If a dealer and/or the company themselves tells you that you have to go to a particular location for service that is then deemed "Warranty Service" and must be provided free of charge. So the next time the dealer tells you to take it to a "Professional" for its' Oil Change, ask him for a Filter and $20. The Act is very clear in this regard.

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Also, the warranty probably does not permit him to go to small claims court. Most warranties included language stating that if there is a dispute the parties agree to use an arbiter and split the cost of the arbiter regardless of the outcome. This discourages people from contesting the warranty company because arbiters can be quite expensive.



If a warranty states that you cannot take the warranty company to a public court then whatever alternative that the warranty company wishes to use must "be available free of charge to consumers". It also must provide a response within 40 days of notice, so it's not like they can sit on the case forever either.

2003 Mazda6s 3.0L MTX Webpage 2004 Mazda3s 2.3L ATX