And about the inability to shift out of park. I think what she means is that she can't shift OUT of park, so she leaves it in neutral. There is a small black "box" on top of your brake pedal. It's very easy to see from inside the car if you bend down and look up at it. One went bad in my mom's Taurus, but it's very cheap to get a new one. The brake lights probably don't work do they? I belive the cruise control also will not work.