Do you know if you have a return style pump or a returnless pump? It sounds like you may have the early style return type. If you have the return type, the above info does not apply.

If it is the return style, you can buy the pump only (but not from Ford). Check around. I think that BAT has them. www.batinc.net

If it is the returnless style, some have replaced the pump only and not the entire module by using a Focus SVT pump (available from Ford) with very little adapting.

I don't know if you want to try to pursue these other avenues if you expect Ford to correct their mistakes.

To really make sure that it is indeed a fuel supply problem, the car should be driven with a fuel pressure gauge installed to see if there is a drop in pressure when it is acting up.

Jim Johnson 98 SVT 03 Escape Limited