Terry, you are right it is your business, and as such you are entitled to call the shots. Believe it or not, my comments were meant as constructive criticism...(with perhaps a "little" irritation caused by some of your less restrained remarks)
Warmonger, I agree most customers are not loyal. But I like to think the people who visit this site often are not average customers. Most are enthousiasts, and as such can appreciate the efforts some vendors do or don't put in to better our cars.
Puppy, you are part of the priviledged few I am talking about, so I guess it would be a little harder for you to understand...And BTW, if I lived in the US, I probably would have bought the DMD from Terry already, regardless of what I think about his people skills. Because he does contribute to better our cars. But 240$ canadian once the double brokerage and duties have been added seems a little steep to me...
Hope this puts an end to a very silly argument.