Crystal Ford? I bought a year-old Isuzu Trooper from Crystal's Isuzu franchise about 2.5 years ago. Total nightmare. I set up everything over the phone (I'm from Michigan; flew in and drove Trooper home) and at the last minute they told me there was a mistake and the price was $3k higher than we had agreed to.
The 'internet sales mgr.' was really unethical.
Any dealer with dishonest and/or shoddy sales practices is worth staying away from for service, IMO.
