Quote:
Originally posted by HighPoweredKaufman:
Where did you go? Don't take it to Crystal Ford in Silver Spring, my car still has damage from them. Plus they are worthless. I had to take my car there 3 times because my heater/AC fan didn't work (only worked on high). They said it worked fine and I was using the AC improperly (turning it on I guess). The head guy seemed to know what he was doing and got the problem fixed, but the rest of them are incompetant. Although they are a pretty big operation, so if you can get the head mechanic to take a look at it, he might be able to help. I've only gone to Century Ford in Rockville once, but I had a good experience there. Hope this helps.
I take my SVT there all the time. I deal with a guy named keith. He is very good about getting things done and making sure the mechanics in his group do there job. I haven't had a problem with them yet. They are a big operation, and he is busy all the time, so getting updates about your problem may require you waiting a couple of hours on a call back.

And if they do screw something up, which with a big place is sometimes inevitable, he is quick to get it fixed and takin care of.

1999 Silver Frost SVT
#2412 of 2760
DOB - 7/30/99

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BAT Inlet Pipe /w Monster Flow Filter, Rear Strut Brace, H&R Sport Springs, Koni Sport Struts, Panasonic CPQ-DF800u, Baer Brake Kit, Brembo Slotted/Crossdrilled rotors for rear brakes, rear KVR Pads, ASA JS6 17" w/ S-02 Pole Position, B&M Shifter, 22mm Rear Sway bar, Bassani Exhaust. SoundStream Rubicon 604 Amp, 2 SoundStream Class A 5.2 Amps, 2 SoundStream SPL 12" Subs, SoundStream SVX2 Crossover, Rockford Fosgate Capacitor.