I went down to my local ford dealership to get my problem fixed.
(If I hit the gas I the whole car shakes back and forth and I get a loud slamming noise coming from up front[Feels like suspension or whole subframe is loose])
So I take it on Monday and I give them DETAILED instructions on how to reproduce the problem...well they couldn't get it to do it(even though its VERY easy to notice right CAP CEG?!)...so I had to go back and take a test drive with a technician(keep in mind its 30 minutes from my house)and started feeding me garbage about it being normal and I told theres no Fing way that loud slam is normal when I hit the gas(it does it always unless I FEATHER the gas on and off).
He said he would put it on a rack and take a look at the underside and it would be ready tomorrow. Next day the senior technician calls me because they can't reproduce the problem AGAIN!
So i drive BACK up there and do it for him and says yea theres a problem I'll look at it.
So the next day I get a call that it's ready so I drive down there to get it...before I get in it I see that my antennae has been bent so it doesn't retract all the way, my side marker lens is GONE, and I get in and my blower is no longer working!
I walk in the office and ask for the senior tech, so he comes out and I ask him what did he find out about my problem...he said it was a charachteristic of the car, he even "called the SVT hotline"(which I think is a load of ****) and they told him its because of the SVT specific flywheel that it does that...so I told him ok well can you tell me what that SLAMMING NOISE is in the engine compartment, couldn't give me an straight answer and went off saying its just a charachteristic of the car while avoiding eye contact with me.(which is BS because I've been others and they DONT DO IT).
So anyway I had to leave it there for ANOTHER day so they could fix my antennae and my blower motor.
Today I show up and it's all ready(but they still haven't given me a real answer on my orignal problem) and then they slapped me with an $85 dollar diagnosis bill.
My response: What the F*** did you do to my car for me to be owing YOU $85 dollars?
Tech : We took numerous test drives and looked at the underside.
Me: Well you ran my butt up 4 different times, I live 30 minutes away, If anything YOU owe me for driving up here because you can't reproduce the problem that I gave specific WRITTEN detailed instructions to produce. You've broken my side marker and my antennae and I've been without a car for 4 days now and I STILL don't have an answer from you...I'm not paying that.
So they zeroed out my bill and I walked out with nothing accomplished besides a now broken sidemarker and a lot of wasted time.
As for my problem, I'm still clueless. Anyone know a good SVT dealership near Rockville , MD?
