Thanks guys. So far I have sent another e-mail from the Ford Corporate site & I will be calling the Customer Assistance number again tomorrow. I called on Friday but they were already closed.
As far as the Dealership goes, the guy I have been speaking with says that I'm not loyal to the dealership because I don't geet my oil changed there. I told him that I just want to find a solution to the problem that both sides agree on, but he doesn't want to meet with me, and hasn't even tried to sell me a new dash. He has been very hard to work with & is very judgemental. I had THIS DEALER, that I'm NOT loyal to
, install my DMD, & my water pump. I had my allignment done there, & I have purchased an IMRC, gas cap, & touch-up paint there as well. The car was purchased there & they have done all of my waranty work. Keep in mind the car has just under 60k miles. Which means I need to do a tranny flush, replace coolant, I have a CEL, & a worn belt. Buy not working with me he is sending a loyal customer away, & we all know the dash is flawed. Why is it that people get punished for trying to do the right thing?
