I was just looking at my warranty booklet, and it says that if you have a problem that cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center.

The info listed is:

Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121

Phone 1-800-392-3673


Last edited by Beachboy; 01/02/05 06:06 AM.
-Mark- '99 Mystique LS, totally original (including the original water pump and the premium stereo)! Bought new in December 1998 for $21,000. 208,000 miles