What he stated is true but i wouldn't let it change your mind about getting one. THe company has taken a little dip in quality they used to be better as a whole than Alpine now there Even with or alpine has Exceeded them.
About the leaving the chassis we(My former place of employment, I don't wanna say who) Used to just take it out and throw it away and say it was stolen. Eclipse is Extremly picky about whats returned and what not. There service has dropped off but is about the same as pioneer depending on where you purchase it.
I haven't worked at a eclipse dealer since the new models came out so i can't comment on hwo well they hold up. But the 02-03 model lineup was one of the best lineups i had ever seen from every aspect. Quality, Reliablitly, Everything just top notch...
