|
|
Joined: Apr 2003
Posts: 22
New CEG\'er
|
New CEG\'er
Joined: Apr 2003
Posts: 22 |
Quote:
It's been almost six weeks since I ordered, online, poly motor mount inserts from Draxas. I received confirmation immediatley and my Credit card was debited three days later. Since then... nothing. I waited a month before I e-mailed Nikolas. That was two weeks ago. I've sent two more e-mails since then and still, no response. I'm beginning to feel like I'm getting jerked for eighteen lousy bucks. However... Ive ordered from him once before and I had my order in about ten days. Also, I've read a lot of positive feed back about this guy, so this is not quite adding up. Anyone...?
That's a post I made in "Common Interests" nine days ago. Not much interest in it there. So what... today it's the same story except that now it's been 7 weeks, another unanswered e-mail and an phone call not returned. Forum rules prevent me from expressing exactly how pissed I am. Considering Nikolas's posts in the Cali forums 10 days ago and his posts in Neco, I sure he's around. As far as I'm concerned, giving the complete lack of customer service I've received from this/these guys, Draxas is bad business. BUYER BEWARE!
'99 CSVT,#79/2760,Black/Blue,H&R's,BAT struts,BAT"22mm" rear sway bar,poly bushings,K&N RU-3530,DP MAF adapter,Magnaflow 10425 Res.,Tranny cocktail,FSVT rims, Falken Ziex 512 235/45ZR17's, SS brakelines.
|
|
|
|
|
Joined: Apr 2003
Posts: 22
New CEG\'er
|
|
New CEG\'er
Joined: Apr 2003
Posts: 22 |
Well, whatta ya know... Draxas finally got back to me. It took four e-mails and a phone call over a period of three weeks. But they finally contacted me. The last e-mail I sent was pretty heated and intended to get their attention... it did. They say they did'nt get the first three e-mails....ya, whatever. Anyways, my order has apparantly been in the possession of the U.S.P.S. for the last month and a half. Nice...
'99 CSVT,#79/2760,Black/Blue,H&R's,BAT struts,BAT"22mm" rear sway bar,poly bushings,K&N RU-3530,DP MAF adapter,Magnaflow 10425 Res.,Tranny cocktail,FSVT rims, Falken Ziex 512 235/45ZR17's, SS brakelines.
|
|
|
|
|
Joined: Nov 2002
Posts: 3,506
Hard-core CEG'er
|
|
Hard-core CEG'er
Joined: Nov 2002
Posts: 3,506 |
Sorry for your bad experience, but i have had nothing but good dealings with them....im sure mistakes happen its a fact of business life and cannot be avoided......
On the other hand i would also be upset to, if i were in your shoes, buecasue first impressions are a big thing with me.
Good Luck,
Lupe
3.0 SVT hybrid...all the fixens...Track/Race ready very soon!!!!!! 20,000 + miles
|
|
|
|
|
Joined: Sep 2000
Posts: 7,025
Hard-core CEG'er
|
|
Hard-core CEG'er
Joined: Sep 2000
Posts: 7,025 |
I bought my Ross Racing pistons and Pauter rods through Nikolas. Hes a really good guy. 
Jim Hahn
1996 T-Red Contour SE Reborn 4/6/04
3.0L swap and Arizona Dyno Chip Turbo Kit
364 whp, 410 wtq @ 4,700 rpm
|
|
|
|
|
