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Joined: Apr 2004
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OP
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Hi there.
I'm hoping someone can help me. A few days ago the front left wheel spring broke on my 98 Contour.
My mechanic said there's a back order of 4 weeks for the part. He installed a used one.
However, he told me there was a recall on this, but I never received a notice. I'm concerned about having a used one installed, since there's a chance it'll happen again.
Do I have any recourse with Ford on this matter?
Thanks
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Joined: Sep 2003
Posts: 2,725
Hard-core CEG\'er
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Hard-core CEG\'er
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Originally posted by louwho:
Hi there.
I'm hoping someone can help me. A few days ago the front left wheel spring broke on my 98 Contour.
My mechanic said there's a back order of 4 weeks for the part. He installed a used one.
However, he told me there was a recall on this, but I never received a notice. I'm concerned about having a used one installed, since there's a chance it'll happen again.
Do I have any recourse with Ford on this matter?
Thanks
You mean the coil springs correct?
Yes, there is a recall, maybe if you arent the original owner of the car, or didnt own it when the recall came out you wouldnt have know.
Secondly why not just deal with the used one for 4 weeks, it isnt really that bad is it? If it breaks again go back and tell him.
By the way I hope he replaced BOTH springs with used one, otherwise it may create problems.
Since they will have been used for different amounts of time and maybe in different conditions, your steering may fell odd, because one has more wear than the other.
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Joined: Apr 2004
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OP
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I don't know if he replaced both. I'm picking up the car tomorrow. I was lucky, because it broke in my driveway. Having used coils makes me edgey, because if it breaks while I'm driving, who the heck knows what could happen. I'm the second owner of the car and bought it from a Ford dealer, but don't recall getting a notice. I understand the recall was sometime in 2001 and I know I asked the dealer the last time I went to him in 2002 if all recalls were done and he said yes. I'm wondering if Ford will do anything for me if I had a mechanic replace them with used. Thanks for your info. 
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Joined: Mar 2003
Posts: 1,346
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this damn thing happen to me too....but the left front and both rears were broke when my mechanic did the work, i never saw a recall notice, but i am the second owner of the car....its okay though....got gc's and konis on there now.....i recommend them.....their actually in stock 
E1 CSVT
s/c-----x
turbo---x
3L------check
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Joined: Sep 2003
Posts: 2,725
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Sep 2003
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Originally posted by louwho:
I don't know if he replaced both. I'm picking up the car tomorrow.
I was lucky, because it broke in my driveway. Having used coils makes me edgey, because if it breaks while I'm driving, who the heck knows what could happen.
I'm the second owner of the car and bought it from a Ford dealer, but don't recall getting a notice.
I understand the recall was sometime in 2001 and I know I asked the dealer the last time I went to him in 2002 if all recalls were done and he said yes.
I'm wondering if Ford will do anything for me if I had a mechanic replace them with used.
Thanks for your info.
If it breaks while driving you will know it right away, you tire could burst apart. Your steering will be come terrible, your brakes will be acting like [censored].
Just make sure he replaced both of them, I talked to my teacher today st school he said it is a MUST that the springs be replaced in pairs.
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Joined: Apr 2004
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Yup, he replaced both springs. He used ones from a 2002 Contour. I looked for any recalls on 2002 for that same problem, but didn't find any. I'll be picking up the car tomorrow. So hopefully it'll be ok. Now I want to see if Ford will do anything for me. Like that'll happen.
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Joined: May 2000
Posts: 635
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Just looked up the note I have added to my owners book. It is called Program # 01M08
On the very last line "Coverage is automatically transferred to future vehicle owners.
10 years from start date of orginal warrnaty date or 150,000 miles.
Mine's a 98 also.
Paul
Paul
98 Mystique LS 2ea (07/97)(08/98)
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I didn't take it to the dealer, because I didn't know what it was. I don't know if Ford will reimburse any of my expense.
Besides, the recall looks almost useless. It's just a protective shield for the springs. What good is that if the springs are already weakened?
My mechanic said there are 2 dozen cars sitting in Ford dealerships here (Toronto) waiting for the back orders of springs. I wonder how many had the shields installed but the things broke anyway.
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Joined: Apr 2004
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My 98 has been passed around a lot before I got it and I drove on the broken spring in front and ford paid for all the cost of replaceing them when I discovered it, no guards they replaced the whole thing
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Joined: Feb 2002
Posts: 195
CEG\'er
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Originally posted by louwho:
Yup, he replaced both springs. He used ones from a 2002 Contour.
I'm suprised no one else mentioned this, but, 2000 was the last year Ford made a Contour. Were they from a Cougar?
2000 T-Red SVT, #562/2150
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