So, after speaking to the costumer centers in the US and Brazil about recall 99M03, I figured the following paradox:
The ´95 Contour with its cracked underhood wiring harness is doomed to be wasted because:
1. The car never was officially imported to Brazil, it´s an independent import, that´s why Ford of Brazil refuses responsability for the recall.
2. The car (obviously) isn´t operated in the US, that´s why Ford US refuses responsability for the recall as well.
Not even my assurance that our company (an authorized Volvo dealer) would treat the shipping charges and assume responsability for the installation was sufficient to get the recall kit shipped.
From Ford´s e-mail header:
Quote:
At Ford Motor Company, we consider the satisfaction of our customers as
one of our most important objectives. If you have any other inquiries
or concerns, please feel free to contact us and we will be happy to
address them.
Well, is that so ? I have told them that I find their position unacceptable even more if you considere that they didn´t gave me an option or alternative whatsoever.
The car is perfectly elligible for the recall:
Ford Contour 2.5SE, 1995, 1FALP67L2SK162673, 42000 MLS
What should I do ? Talk to God ?
Sorry for the vent.
Pipe
Can somebody give me a P/N of the central wiring harness, a price and an idea where I could buy it directly ?