THought I'd post this here, its the same problem I am currently having see my post, I am frustrated. I am awaiting the dealerships approval to do the work under powertrain warranty. The shop is waiting for the ok. If they refuse I simply will drive the vehicle through the shop window and park it there as it started happening a week after I bought the car, 3 starters later, got the starter run around. They realize this is the problem!
Hey, this is red99sesport here.
I got your Private Mail, and I try to help as much as I can. First I'll tell you what my car did exactly. One day in December of 2001 I went to start the car, a 1998 Mercury Mystique Duratec V6. It would not start, the starter made a whirring sound, or as you described the same noise the car makes when you turn the key and it's already started. Anyway, it started after turning the key several more times, and holding it for longer than usual.
I thought nothing of it, because it only did it twice in December, and then didn't do it anymore until March. Then it started doing it almost every time I got in the car. I took it to my stealership, they told me my starter and solenoid were bad. They replaced them for $400. After four days, they called me to come and get the car. When I got there, it would not start. Same noise and everything. I was truly pissed. So, I drove the car home, and parked it. Then I went to
www.nhtsa.org and searched for a Technical Service Bulletin.
I found one, and took it to my stealership. They took it, and told me no such TSB existed. I got it from the Federal Government, so I knew they were lying. I insisted they check the gear that the starter turns to start the engine. They did, and by god, it was warped. It looked like a potato chip. They replaced it in five days, and for two-thousand some dollars, but Ford payed for almost all of it.
Here is a copy of the TSB, I think you can search by TSB number on the site if you want more.
Make : MERCURY Model : MYSTIQUE Year : 1998
Service Bulletin Num : 6906 Date of Bulletin: SEP 01, 1999
Component: ELECTRICAL SYSTEM:STARTER ASSEMBLY
Summary Description:
EXHIBITING A STARTER GRINDING NOISE AND / OR LACK OF STARTER DRIVE ENGAGEMENT. *TT
I hope this helps, like I said earlier, if you have anymore questions email me.
-The99contour
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