Hello all,
I had posted a question in mid-November asking what a specific part was that seemed to be sitting loose in it's cradle. Terry Haines and others had guessed that it was my transmission mount. Turns out unfortunately that they were correct. (unfortuanate for me that is)
I am convinved that this part which needs to be replaced, was damaged by Ford in June when they replaced my clutch (I double checked with another mechanic at a different Ford dealership to make sure that they would have had to remove this part to do the cluthc repair and they said "yes."
Now my problem is in trying to convince Ford that it was damaged by them on something that was repaired five months ago. Any suggestions? I would have gone in sooner, but I did not want to go back to that specific dealership as they had messed up two other items in the same visit to get my clutch repaired. I am positive that they ruined the part somehow, but do not know how to go about getting myself heard. Any recommendations?
Thanks in advance for your help!