Ok, last week, when I was suspecting my water pump, I asked my friend Alex what kind of warranty it has. He looked, and told me it was lifetime, I just had to bring it back (to Henderson Wheel). Well, yesterday, I brink it back, he has the invoice in the computer, and it making a box for it. Neil, his dorkus boss comes up, and asks him what he is doing. Alex tells him, and Neil goes off!!! Basically calling me a liar and a theif. I can't use the water pump for a year and then return it, even though it has a warranty. I need an invoice to do anything. Alex tells him that the invoice is right there, on the computer monitor.
"Oh well, its an exchange only item, and without an invoice, we won't warranty it"!
Alex, once again, shows him the invoice on the computer. Neil tells him that I still need an invoice, and blah, blah, blah.
So, even though it has a *LIFETIME* warranty, that doesn't matter. Even though my invoice is locked up in a warehouse in Phoenix (Checker's warehouse, I bought the pump while I was still working there), I still need the invoice. :rolleyes:
