Contour Enthusiasts Group Archives Forums Modifications Wheels & Tires Tires From Sears?

I'm looking to buy some new tires... one of the places that carries the tires im looking for are from sears. However, Ive heard bad experiences with sears... are they trustworthy?

I haven't heard any problems with Sears, except they don't carry any tires I'd actually put on most of my vehicles. But, for most people, Sears will have a good tire.

Rob had some real bad issues with them...

See Here

This is like anything else.. how the shop is run and who runs the shop etc determines how good your service is.

It all depends on the individual store. (management, sales team, etc) I use 2 Sears stores here in town and both of them treat me well. I usually buy Michelin Pilots, which they always have or Yokohamas, again, usually a stock item. I have 4 cars to get service and they all know me by name and treat me with respect.

This is just my own personal experience, but the two Sears by my old place of residence were horrible! Once, I went to have a set of Perelli's put on because they had a sale where you bought three and the fourth was free. Well....they put on three Perelli's and one "sears brand" (can't remember the name. It appears that they ran out of stock and figured I wouldn't the difference (the sears tires was cheaper, but they charged me the same price anyway).

Also, their battery guarantee was never followed through until I basically went into a tirade against the manager of the store to get a new one (the "old" one was only a few months old). Again, Just my 2 cents....

Less than a month after buying my SVT, I clipped a curb making a right turn and chunked the sidewall of one tire. I called every tire place in the phone book and found that Sears was the cheapest on Goodyear Eagle GS-C installed.

[RANT]
I go up there after work to get the tire installed on a day with a torrential downpour. I drop off the car, get a bite to eat, and browse the hardware section. When I get back to service, the car is ready for me so I setle my bill and dash out to the parking lot. I start the car, and for sh|ts and giggles I decide to check the installed tire (I was already soaked anyhow). Turns out they installed the tire backwards on the rim. You'd think they would check to see if the new tire sidewall showing was the same as the other THREE identical tires, but no. So I drive the car right back into the bay (no way I'm getting out in the rain again) and tell them to fix it right and do it now.

As I'm pacing around the lobby a senior tech asks me why I'm still there - "Did Billy Bob put that tire on backwards? I knew he was going to do that." OK, then why didn't you check to make sure he didn't smartypants? He had no answer for that one.

Then the sales guy comes over and begins to relay the conversation from the service area. Apparently Billy Bob was wondering how in the world I noticed his goof in the pouring rain. :wet:
[/RANT]

Needless to say, my car has never seen a Sears Auto Center again. Now I just get them from Tire Rack and bring them to a local garage for mount/balance.