Contour Enthusiasts Group Archives Forums Branches Capitol CEG Darcars Ford, Lanham, MD?

Anyone ever used or know anything about the body shop at Darcars Ford in Lanham? Mom crashed her 2001 Focus into the back of my aunt's PG County Police cruiser and the car is going to be down there for the next month or so getting all the bodywork fixed. They were the closest State Farm shop nearby so she just drove the car down the street to them. Just wanted to know if her car was going to get done right, or if anyone has a real horror story for me to tell her to get the car somewhere else.

Either way, I am going down there when she picks it up to make sure it is done well and raise a stick if it isn't. Because we all know how much CEGers love and trust Ford dealers.

Short version of the story: Random non-English speaking moron pretty much runs out in front of the cruiser to get its attention, thinking it was responding to some nothing fender bender. (My aunt was off duty at the time.) Mom was following and didn't notice what was happening until her airbags went off. No structural or mechanical damage, just body work and a new windshield (from being shattered by the airbags ).

All I can say is TAKE PICTURES (if you haven't already). Crystal Ford scratched up my rear bumper all up while they were doing body shop work on it, then simply denied that they did it. I have no proof that there weren't any scratches before I took it in, so I seem to be S.O.L. Make sure you get your pics developed with a time/date stamp.

unless you want to get screwed stay away from all DARCARS dealerships.If you dont you will regret it!

Got a reason for that? I'd like to hear it.

I used to deliver to one of the dealerships and was foolish enough to have work done there not only did they do a poor job but it was difficult to get them to correct it.I had an amplifier stolen out of the truck while in their body shop "it wasnt their responsibility".Just go and sit in their waiting room and notice how much yelling and screaming goes on when customers are told how much its going to cost them.Also they were in the news a couple of years back for some funny business with their car laesing program.Hopefully you will have better luck.

Well now I am definitely going to have to go down and pick up the car with her. I'll pull a surprise stop in when I am down in that area in a few weeks. Fortunately, all of the work is on insurance, so if the work is not acceptable, we can get the insurance company involved too. Thanks for the heads up.