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Joined: Feb 2002
Posts: 20
Junior Member
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OP
Junior Member
Joined: Feb 2002
Posts: 20 |
I ordered the cold air intake system from the SHO Shop (K&N w/heatshield) on 6/6. I specifically asked if they had this item in stock and if it would ship right away. I was told yes and to expect 5 - 7 days for shipping. I left messages yesterday and today asking for conformation that the item had shipped. I got a message w/ a FedEx tracking number which revealed that the item shipped on the 12th. They did not even ship it till almost a week after I ordered the Kit. HELL, I HAD ALREADY RECEIVED THE CHARGE ON MY CREDIT CARD BILL BEFORE THEY EVEN SHIPPED IT. SHO Shop received payment for my order before they shipped my order. FedEX estimates that I won't receive the kit until 6/18. THAT IS TWO WEEKS AFTER I ORDERED IT. For all of you with SHO Shop y pipes, is this normal operating procedure for them?
2000 T-Red SVT, #562/2150
K&N w/heatshield
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Joined: Jun 2001
Posts: 3,419
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Joined: Jun 2001
Posts: 3,419 |
Sounds like typical SHO Shop to me.
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Joined: Oct 2001
Posts: 446
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Joined: Oct 2001
Posts: 446 |
When I ordered mine a while back they quoted 2 weeks. And, the didn't charge the credit card until they shipped the items. So I dunno but according to what they told me a WHILE ago it sounds right. BTW....its worth the wait.
><>David<><
"this world has nothing to offer, come back soon." luti-kriss throwing myself an act of my own violation '98 Black SVT- 3949/6535 8k miles ticked away, Eibach springs, Koni Struts, SHOShop CAI, Ford 9mm racing wires, deleted res., lead foot...more to come. http://community.webshots.com/user/svtminiflea
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Joined: May 2000
Posts: 1,355
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Joined: May 2000
Posts: 1,355 |
I have never ordered from them but I have "heard" there customer service is "lacking". Hence why I haven't ordered from them.
Simon W. Las Vegas.
96 SE V6 MTX Tereador Red (1st Blown Engine, better be the last!)
1999 SVT Engine
SVT Exhaust w/custom DTM Tips and optimized Y-pipe and no Res (thanks to Po-Jay!). LSD Quaife(thanks to Terry!), SCA CAI w/KKM, Grizzly clutch, FMS 9mm wires, Airknights custom short shifter.
"You can only get more rice at one time by ordering Chinese" - Davo7SVT
"it's only nuts and bolts" - Terry Haines
"Drive it like you stole it" - Me!
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Joined: Mar 2002
Posts: 32
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Joined: Mar 2002
Posts: 32 |
SHOshop has absolutely, hands down, the worst customer service I've ever seen. Check out their ratings with the Better Business Bureau. Even the government is telling people to stay away from them. If you want to buy something from the SHOshop, you're best bet will be to order from SHOnut Performance ( http://www.shonutperformance.com ) They are distributors for SHOshop and will deal with the BS for you, and get your product out ASAP, plus they don't mark the price up AT ALL, and even give you free shipping on orders over $300. I've purchased a couple things from SHOshop through SHOnut. Things went much smoother than my experiences dealing directly with SHOshop.
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Joined: Jan 2002
Posts: 470
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Joined: Jan 2002
Posts: 470 |
I admit, that i ordered something from them too. They said it was going to be shipped on tomorrow. Also it was UPS second day air (no choice since i live in HI). When i didn't receive it, i followed up. Then they sent it. I guess you just gotta follow up whenever you want something. = Oh well.. i got mine, and i'm happy
Give me more beer and CEG before i get depressed!
AIM/AOL: DBZ Jr
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