thank you Big B - I appreciate your help, your contour SVT is great! I'm still trying to work out a resolution. Once I get a part number, I can do further research. I know this is Fords problem and should be a recall. I'll be meeting with some "old hot rod guys" - my Dad's old car club from the 50's - one owns a body shop, one used to work for Ford. With the help you all are giving me I will be able to get some sort of fix. My 2000 Contour is my first new car, I love it, but I afraid without a fix on the dash I could encounter problems. I don't know how to work on cars- I can troubleshoot or feel some issues before they happen, but this dash issue really is frustrating.
So again I thank you for looking at my post and replying.
Best Regards. Lori