SHO Shop, last I heard, doesn't physically exist any more. They used to be located next door to EvoSport which, the owner is Vadim. Last reported on SHOforum, Vadim had 'sold' EvoSport or someone took it over something to that effect.
The last 3-4 years SS's customer service has been very up and down. About two years ago, Tom G. tried fixing it, and made some progress, but then I believe he had a falling out with Vadim and he disappeared.
In my experience, I would say I have had sub-par customer service and I spent some decent coin there in my last dealing with them (Feb '02).
You can find the same products else where for better prices and better customer service.
Bottomline, SHO Shop is not what it used to be and to stay away if you want the correct parts in a timely manner.
Originally posted by svtProdigy:
Shoshop shares a building with evo sport. It is the same owner. He told me you can't just make a living off of taurus's and contours. Evo sport works on imports. They will deny this but i confronted them and the owner admitted it. I found this out when sho-shop sent their y-pipe through evosport company. They send their packages with sho-shop on them but check with the shipping company and see where they ship them from. If you call them they will say e-mail him. He is still in buisiness. their number is 1-714-901-3100 they will give you his e-mail. By the way i too wanted that intake in the past it took three months and canceled the order. another time i waited for a y-pipe and he sent me the sho y-pipe. i sold it and it took forever to get me the right products. i would have to say stay away nice guy but not sure how to run a business.
Brian