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Joined: Jul 2000
Posts: 3,223
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Joined: Jul 2000
Posts: 3,223 |
Originally posted by DrGonzo:
Forget that they could not fix the car, it seems like a recurring theme that Ford dealers actually frig up our cars while in the shop. My local dealer gave me my car back with a HUGE chunk out of the drivers door, I was like, WTF???? They fixed it, but damn there is no consideration for people's cars at some dealers.
Sounds like a motor mount, for my $.02.
I have found that a calm approach works, and if it does not, a threat of litigation works wonders. Just don't give the old "I'll sue your ass!!" speech, just a calm reminder that I will contact my attorney because I am a very busy person and I do not have time to dicker with you folks so if ya can't fix someone will appoach will work, but you have to be diplomatic about it.
FORD SERVICE SUCKS BALLS Not so we have checked them all and he has replaced a couple of them! -Andy
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Joined: Apr 2001
Posts: 1,732
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Joined: Apr 2001
Posts: 1,732 |
Sorry to hear that Mike. Sheehy Ford in G'burg?
What I do to avoid problems is wash my car and take everything out of it - including radio.
So when I get it back, I know nothing can be missing, and any "damage" will be easy to spot since I dropped off the car freshly Zaino'd.
- Pete - 00 SVT SF/MB - 1522/2150 - DOB 1/12/00
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92% says your group-NOT HOT
85% says your either wrong or BLIND
Blackhawk Down did NOT suck
you know who you are.....
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Joined: Feb 2002
Posts: 50
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Joined: Feb 2002
Posts: 50 |
If you live in or near Minnesota....BURNS MOTORS in HAWLEY is the best. The owner is probably 80 years old, and he is the most honest person I've met. My family's been car shopping there for MANY (55+) years...family dealership. VERY reasonable too...for buying AND for repair...put on a PRIMED, PAINTED...AND installed spoiler on my car for exactly $177.78  They have good prices too...(Fully loaded 2002 T-Bird is only 39K...whereas at Lunde in Fargo, a used 2002 T-Bird was $45K...)But, enough rambling...Burns Motors in Hawley Minnesota is the best Ford/Lincoln/Mercury dealership I've been at yet.
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Joined: May 2000
Posts: 442
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Joined: May 2000
Posts: 442 |
Originally posted by HighPoweredKaufman:
Where did you go? Don't take it to Crystal Ford in Silver Spring, my car still has damage from them. Plus they are worthless. I had to take my car there 3 times because my heater/AC fan didn't work (only worked on high). They said it worked fine and I was using the AC improperly (turning it on I guess). The head guy seemed to know what he was doing and got the problem fixed, but the rest of them are incompetant. Although they are a pretty big operation, so if you can get the head mechanic to take a look at it, he might be able to help. I've only gone to Century Ford in Rockville once, but I had a good experience there. Hope this helps. I take my SVT there all the time. I deal with a guy named keith. He is very good about getting things done and making sure the mechanics in his group do there job. I haven't had a problem with them yet. They are a big operation, and he is busy all the time, so getting updates about your problem may require you waiting a couple of hours on a call back. And if they do screw something up, which with a big place is sometimes inevitable, he is quick to get it fixed and takin care of.
1999 Silver Frost SVT
#2412 of 2760
DOB - 7/30/99
MODS:
BAT Inlet Pipe /w Monster Flow Filter, Rear Strut Brace, H&R Sport Springs, Koni Sport Struts, Panasonic CPQ-DF800u, Baer Brake Kit, Brembo Slotted/Crossdrilled rotors for rear brakes, rear KVR Pads, ASA JS6 17" w/ S-02 Pole Position, B&M Shifter, 22mm Rear Sway bar, Bassani Exhaust. SoundStream Rubicon 604 Amp, 2 SoundStream Class A 5.2 Amps, 2 SoundStream SPL 12" Subs, SoundStream SVX2 Crossover, Rockford Fosgate Capacitor.
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Joined: Sep 2000
Posts: 208
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Joined: Sep 2000
Posts: 208 |
Crystal Ford? I bought a year-old Isuzu Trooper from Crystal's Isuzu franchise about 2.5 years ago. Total nightmare. I set up everything over the phone (I'm from Michigan; flew in and drove Trooper home) and at the last minute they told me there was a mistake and the price was $3k higher than we had agreed to.
The 'internet sales mgr.' was really unethical.
Any dealer with dishonest and/or shoddy sales practices is worth staying away from for service, IMO.
Jason
current 95 Contour SE (V6) MTX owner
former 96 Mystique LS V6/MTX owner
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Joined: Nov 2001
Posts: 142
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Joined: Nov 2001
Posts: 142 |
I love my svtc to death and plan on keeping it for as long as possible. With that said, I can honestly say I will never buy another Ford again.. for 1 reason.. their service department.
2k silver svt #1721
1. custom stereo
2. KKM induction kit
3. eibach springs
4. sho shop y
5. custom catback
6. A6 2-way side markers (clear)
7. Pro-M 75mm
8. Illuminated moonroof switch
9. removed door ding guards
10. more to come..
"Ignorance breeds stupidity.."
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