Just in case anyone is still wondering I finally got an email from Joe today and apparently he's been out of the shop a lot with some sort of family medical problem but he's back now and handling my refund issue and hopefully everyone else's stuff. I still think it's a little crazy for SP to have Joe be the only one handling emails just for reasons like this but oh well, problem resolved.
'00 Blk CSVT #1087/2150 built 12/23/99
