How did Adam get screwed? Let's do the simple math... He took money for over 25 kits, but he purchased and sent out 10.
$80 x >25 = >$2000 $80 x 10 = $800
That leaves Adam with $1200. How many refunds did he send out? Three? Maybe four? He still walked away with several hundred dollars (and that's conservative). If you have a different way of interpreting the numbers please let us know. Otherwise, it sounds like you're pretty much condoning theft. %^*@
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