Thank you for taking some sort of action, and getting this GB back on track. I'm done with our dispute (assuming the diff arrives as expected, in perfect working order).
I'll confirm receipt once I have it.
Yeah paypal can really burn you if you're not fully familiar with the terms of use. Most people who aren't "Pro sellers" are not fully aware.
To keep from getting burned, I try to remember these "rules":
As a buyer:
1. Don't send money as a gift, when it's really for a purchase. You have no rights to dispute if something goes wrong here.
2. Don't make a "deposit" rather than paying in full. You also forfeit your dispute rights by doing this, even if you already paid the full balance.
3. Letting the buyer protection window close on an incomplete transaction. if it never ships, it's your loss.
As a seller,
1. You have to make sure you account for the fees in your asking price, if the fees are significant enough to worry about.
2. Sending to an address other than the one that was supplied to you by paypal. This can trigger an automatic refund if the buyer pushes the dispute button.
3. Be aware of the conditions that grant "automatic refund" to the buyer.
4. Don't delay the shipping of a product because you're "too busy". This is a lame excuse. If you cant handle shipping the thing, require local pickup only, or don't sell it.
You see Justin, your introduction to this group buy asked to violate the first two rules of being a buyer. and you tried to violate the third with your shipping/manufacturing delays. This is a major influence on why I didn't hesitate to file a claim, after giving you a chance with a very lengthy wait.
I don't want anyone to get burned. I'm not afraid to be "that guy" that causes a ruckus if things start to get weird.
Alright, I'm done. Sorry for being a dork.
I'll confirm receipt once I have it.
Yeah paypal can really burn you if you're not fully familiar with the terms of use. Most people who aren't "Pro sellers" are not fully aware.
To keep from getting burned, I try to remember these "rules":
As a buyer:
1. Don't send money as a gift, when it's really for a purchase. You have no rights to dispute if something goes wrong here.
2. Don't make a "deposit" rather than paying in full. You also forfeit your dispute rights by doing this, even if you already paid the full balance.
3. Letting the buyer protection window close on an incomplete transaction. if it never ships, it's your loss.
As a seller,
1. You have to make sure you account for the fees in your asking price, if the fees are significant enough to worry about.
2. Sending to an address other than the one that was supplied to you by paypal. This can trigger an automatic refund if the buyer pushes the dispute button.
3. Be aware of the conditions that grant "automatic refund" to the buyer.
4. Don't delay the shipping of a product because you're "too busy". This is a lame excuse. If you cant handle shipping the thing, require local pickup only, or don't sell it.
You see Justin, your introduction to this group buy asked to violate the first two rules of being a buyer. and you tried to violate the third with your shipping/manufacturing delays. This is a major influence on why I didn't hesitate to file a claim, after giving you a chance with a very lengthy wait.
I don't want anyone to get burned. I'm not afraid to be "that guy" that causes a ruckus if things start to get weird.
Alright, I'm done. Sorry for being a dork.
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